WhisperCare AI
SMS Terms and Conditions
Effective: August 17, 2026 · Last updated: August 18, 2026
1. Program description
The WhisperCare Conversation Service is an optional, low-volume SMS program for individually authorized clinical and operational staff. It sends non-promotional policy-clarification questions, structured response choices, internal access or workflow approval requests, and operational acknowledgements. The program does not send patient information and is not an emergency service.
2. Eligibility and enrollment
Enrollment is limited to people whom WhisperCare AI or an authorized participating organization has invited to the program. To enroll, text START to +1 (612) 662-4222, review the disclosure message, and reply YES to confirm. Consent is voluntary, specific to this program, and is not a condition of purchase or employment. You may decline and use an available non-SMS workflow.
3. Message frequency and charges
Message frequency varies based on assigned workflow activity. Message and data rates may apply. Your mobile carrier's terms and charges govern your wireless service.
4. Opting out and getting help
Reply STOP to unsubscribe. You will receive a confirmation and no further program messages unless you enroll again. Reply HELP for help or email contact@whispercare.ai. Supported opt-out requests include STOP, END, CANCEL, UNSUBSCRIBE, and QUIT.
5. Appropriate use
Do not send patient information, medical records, protected health information, emergencies, or time-critical clinical communications through this SMS program. Keep your mobile device and access secure. Responses are associated with the enrolled mobile number and may be retained as operational and audit records.
6. Delivery and availability
Wireless delivery is not guaranteed and may be delayed, filtered, or unavailable. Carriers are not liable for delayed or undelivered messages. WhisperCare AI may suspend or modify the program for security, compliance, maintenance, or operational reasons.
7. Privacy
Our Privacy Policy explains how we handle mobile information and SMS consent. We do not sell or share mobile numbers or messaging consent with third parties or affiliates for marketing or promotional purposes.
8. Changes and contact
We may update these terms to reflect changes to the program or applicable requirements. Material changes will be communicated as required. Questions may be sent to contact@whispercare.ai.